What problem do stores usually have while working with customers?
The main problem is that nobody works with their customer base, which is to say no one works customer retention.
This module solves this problem! It allows for solving two extremely important issues:
To fill the web site with product reviews - real reviews, not fake ones.
To ensure customer retention after placing an order at your store.
How does it work?
After placing the order, after certain time, the module sends an email to customers asking them to leave feedback about the goods from the order.
After the customer leaves a review, he or she receives a letter with a promo code for a discount.
This promo code is automatically added to the promotion linked in the module settings.
The promo code is removed from the promotion, thus an important process takes place - the promo code can be used only once.
Thus, the two problems mentioned above are solved at once.
The module has all the necessary settings:
Status, upon changing to which the module will send a letter asking for feedback.
The number of days within which this letter is sent.
Promotion to which the promo codes will be added.
Letter templates are easily customized using standard tools.
All promo codes can be used only once.
We help the brands and companies go online on a turn-key basis.
1) Audit of the existing system. We consider you as our client if you got tired of the current developers who are just squeezing your money out without the finished product. We come from retail and understand all the retail problems. We can put your website and the accounting system in order.
2) Analytics and accounting. We are able to help you deal with your advertising costs and identify the effective sources. We can assist you in finding out the growth points.
3) E-mail marketing. We are experienced in integrating with complex email systems and building complex email chains. Welcome letters, triggers, reactivation of old customers. We had been working with all the market leaders, such as MailChimp, Getresponse.
4) High workload. We are ready to help if you face growing pains and don’t know how to adjust your store or multivendor store to scale correctly. We have experience of store designing for one of the largest CS-cart stores in the world.
5) Store or our add-ons improvements. If our solutions aren’t enough for you, just contact us — we will come to the rescue.
The most important thing is that we are not just another web studio — we are people from retail who see the problems of retail and understand that the main goal of any store is to earn as much as possible.